ch slippers

Q: How long does shipping take?

A: We ship within 3 business days. Delivery typically takes 7–15 days depending on destination.

Q: Is delivery tax-inclusive?

A: Yes—tax-inclusive shipping is provided in most cases, so there are usually no extra fees at delivery.

Q: Can I return or exchange?

A: Yes. Returns/exchanges are accepted within 30 days if items are unworn and in resalable condition.

Q: Need help?

A: Email us at kitty_miu@outlook.com or WhatsApp +8617817362776 (10:00–21:00 HKT). Time zone differences may cause a slight delay.

Q: How to pay?

A:You can pay with paypal or credit card. If you want to pay by online bank transfer, please contact us via Whatsapp.

We’re a legitimate business focused on long-term service—not one-time sales.

Every order includes tracking, and our support team is reachable by email and WhatsApp during business hours.

If you have any concerns before or after purchase, contact us right away—we’ll respond as soon as possible (time zone differences may cause a short delay).

Our prices reflect what goes into each piece: premium materials, careful construction, and enduring wear. We choose long-term value over short-term discounts.

The product page has a size chart where you can choose the most suitable size to place an order. If there is no size chart, you can contact customer service to inquire about size information.